Terms and conditions for the order store

Our website address is: https://talabiah.com.sa.

Please read the terms and conditions carefully before placing an order on our website. By using this website or placing an order on it, you agree to the terms and conditions mentioned below. Please also refer to the privacy policy relating to the personal information you provide to us.
Talbia.com is not obligated to provide prior notice to make amendments to the terms and conditions, and in the event that any amendment is made to these provisions, the amendments will apply to all orders that are placed and confirmed after making the amendment. As for the orders that were confirmed prior to making the amendment, they will not be covered by it.

  1. Terms and conditions governing this agreement : These terms and conditions represent the final and final agreement between the parties. Accordingly, Jollychic is not obligated by any amendments, changes, or any new terms and conditions that are added to what is stated here unless it is written, signed and approved by a person authorized by our company. Also, any amendments made by the company to the provisions of shipping products after the buyer receives them or requests shipping or any similar process that contains printed terms and conditions additional to or contradicts the agreed provisions will not be approved. If a competent court rules that one of these terms or conditions is invalid, this will not affect the other terms and conditions mentioned here and agreed upon.
  2. Acceptance of orders : All orders are subject to verification of the written price by an authorized employee of our company, unless a fixed price is agreed upon for a specific period. The order.com invoice only contains what you must pay to order.com and does not include any other costs that are paid to other parties, such as customs, for example.
  3. Replacement : The company reserves the right to replace the product with another product of the same type, quality and function without prior notice. Therefore, if the buyer does not wish to receive an alternative product, he must declare that he does not wish to do so when inquiring about the price. If the process requires prior inquiry about the price, Or to specify it when placing an order on our website.
  4. Price : the price being evaluated remains, including any shipping costs, Valid for 10 days unless it is agreed not to change it through a written agreement at the asking price or a notarized acceptance of the sale by an authorized employee of our company. Our company may cancel the fixed price that has been agreed upon for a certain period if it is not written or sent to the buyer before the company obtains a written acceptance of the price. All prices are based on shipping usage in the delivery process. Our company reserves the right to cancel orders in the event that the selling prices determined according to government laws are lower than the prices that we have evaluated.
  5. Transport : Our company will determine the delivery method and company based on what it deems appropriate, unless otherwise agreed. In both cases, the company will not be responsible for any delays or excessive shipping costs that may arise as a result of this choice.
  6. Packaging : Unless otherwise agreed upon, our company will adhere to the minimum packaging specification required based on the chosen shipping method. Any costs for special packing, loading or any kind of special care which is carried out at the buyer’s request are covered by the buyer himself. The buyer is also obligated to pay the costs of packing and shipping any of his own equipment.
  7. Payment terms : Discounts apply to the invoice value of the goods only and not to taxes and shipping costs. Our company reserves the right to request payment of the price of the goods in advance or to pay a guarantee if the buyer’s financial situation so requires. If the seller does not comply with the payment as agreed upon here or in any additional agreements, or does not comply with any of the other agreed terms, our company has the right to cancel any uncharged payments from the order, and the buyer remains responsible and liable for all payments that have not been paid yet.
  8. Taxes and import/export licenses : Our prices do not include taxes, so the buyer must pay the taxes incurred on the attached invoices from our company, unless an exemption is provided that can be approved by the authorities, or our company is legally prohibited from collecting tax costs from the buyer. The buyer must also secure import or export licenses.
  9. Ownership and risk of loss : It is assumed that the process of handing over the goods to the shipping company leads to the arrival of the shipment to the buyer, and therefore Talbia.com is not responsible for any risks of loss or damage that occur to the goods after delivery to the shipping company, but these risks fall within the responsibility of the buyer. Any claim related to any damage to the goods during shipment or delivery shall be directed to the shipping company directly. Any claims by the buyer against our company due to any default or damage that occurred before the shipment was delivered to the shipping company must be directed to us in writing within 5 days of receiving the shipment, accompanied by the original shipping invoice signed by the shipping company and with a note from the shipping company confirming that it was received from our company Goods in the condition claimed. Regardless of the transportation risks that the buyer may face, the right of ownership of the goods sold under this clause remains with our company until the agreed amount is paid in full in cash, and includes the payment of deferred bonds documented by notes or others, interest, transportation costs, and lawyers’ fees. By doing all that is necessary to preserve the right and ownership of the company.
  10. Return of the goods : You cannot return the goods, and you cannot cancel the orders after they have been accepted by our company, unless there is a written approval by the company to do so. Altered items and special orders are not allowed to be returned unless it is proven that they had a problem before they were sent to the buyer. The customer also bears the cost of sea freight for the returned goods, and he has to pay the cost of returning the goods to the warehouse with a value of $100 or 20% of the order value. whichever is more.
  11. Force Majeure / Circumstances Out of Control : Our company is not responsible for any default or failure to carry out its duties resulting, directly or indirectly, from force majeure circumstances that cannot be controlled, such as: the actions of the buyer, military or civil powers, including wage and price controls, fires, wars, riots and rebellions, delays in the shipping process, And the inability to provide the raw materials needed to complete the work, such as: energy resources, or basic components, or manpower, Or fuel and supplies or any other circumstances beyond the control of the company, whether they are identical or not identical to what was previously mentioned. In the event that some quantities are affected and others remain as they are, the company will exclude the affected quantities without taking responsibility. However, the agreement remains the same. At any time when the company is exposed to a shortage of supplies for any of the reasons mentioned above, the company has the right to distribute its sources and raw materials among the group of beneficiaries in any way the company deems fair and logical. The company shall not be liable for any special or consequential damages resulting from the delay in the event of any of the aforementioned circumstances.
  12. Attorney’s fees : In the event that a lawsuit is filed against the buyer to obtain the price of the goods that were purchased or any unpaid value or any breach of the terms and conditions agreed upon by him, the buyer must pay a reasonable compensation for the attorney’s fees in addition to any compensation recognized by the court for any other resulting damages.
  13. Warranty : We warrant to the purchaser that all of our products are free from any defect in materials and workmanship and that they are manufactured according to the required industry standards. Therefore, the warranty stated herein cannot be waived. It also supersedes and excludes all other warranties not mentioned herein, including warranties stated and implied by law enforcement or any other warranties such as any warranties of product capacity or efficiency. No agent, employee or representative of the Company shall have any authority to bind Our Company to any representation, confirmation or warranty of the Goods. None of these representations, affirmations and warranties shall be deemed to be part of this Agreement and are therefore void. In the event of any defect in materials or workmanship, the buyer must contact us in writing within 5 days from the date of receiving the goods. If the buyer does not communicate with the company within 5 days, the company shall not be liable for these defects. The company, based on the aforementioned guarantee, does not bear any responsibility in the event of loss or damage resulting from misuse of the product. Nor does the Company assume any responsibility or warranty with respect to product designs. The above warranty supersedes and excludes all other warranties whether express, implied or statutory such as implied warranties of product capacity or fitness.
  14. Compensation and Limitation of Liability Talbiya.com shall not be liable for any consequential or incidental loss, damage or expenses arising directly or indirectly from the sale or use of the product and dealing with it, or for any reason related thereto. Whatever the claims against our company, including allegations of non-compliance with the warranty or negligence, its responsibility is limited only to replacing products that do not comply with this agreement, or returning the value of these goods and returning them to the buyer’s account, or coordinating with him to repair the parts as the company deems appropriate. If Talabat.com requests to return the goods to it, the returned shipment will be delivered to our company based on the company’s return instructions. Accordingly, the compensation mentioned in this paragraph represents the buyer’s sole source against Talbia.com if it breaches one of its obligations, whether it is the guarantee or any other kind of breach. As long as our company does everything in its power to correct any breach of the law that may occur, it makes sure that the compensation it provides as mentioned in this clause is satisfactory.
  15. the responsibility Once the order has been accepted, it is not obligated or responsible for any damages or injuries resulting from the use of the product alone or with another group of products. The company will not be responsible for any errors in the weight or quantity delivered unless the buyer contacts us within 5 days from the date of arrival of the shipment and attaches the original shipping invoice signed by the shipping company with a note indicating that the shipping company received the goods from our company in this case. If the buyer communicates with our company and it turns out that our company is responsible for the error, the company will either ship the missing quantity of the order or compensate the buyer with the value of the missing goods as it deems appropriate.
  16. the choice The buyer acknowledges that he has purchased the goods for reasons commensurate with the actual or intended use and that he does not rely on the evaluations provided by our site in selecting the appropriate goods or materials or designing the goods or appropriate materials. The buyer also acknowledges that his use of this goods will be within all government laws. The buyer shall bear the responsibility to defend and compensate Talbia.com, its heirs, assigns and subsidiaries, and bear all damages and costs (including attorney’s fees) and liability resulting from real or alleged allegations or any penalties decided or imposed on our company resulting from any alleged violation of laws or regulations. specific federal, local or state provisions, statutes or standards associated with or in connection with any use of goods purchased from our Site.

Dispute settlement law and applicable law

Any dispute, controversy, difference, or claim arising out of or related to this agreement, including its existence, validity, interpretation, performance, breach, or any dispute related to non-contractual obligations arising from or related to it, is finally resolved by arbitration administered by Saudi law.
Arbitration procedures shall be conducted in Arabic.

Language and corresponding texts

This agreement was written in the Arabic language. And if there is any conflict, difference in meanings, or contradiction between the English language version and any other translation, The Arabic version will prevail.

Legal disclaimer

Unless expressly stated in the product description, The order. com is not the manufacturer of the products sold on our website. Although we work to ensure that product information on our website is correct, However, manufacturers may change their product information. Actual packaging and materials may contain information and/or information different than what is shown on our website. If you have any specific questions about a product, Please contact the manufacturer. This notice does not affect your legal rights. For medical products, The content on our website is not intended to be used to diagnose, treat, cure, or prevent any disease or health condition, or to replace advice given by medical practitioners, pharmacists, or other licensed health care professionals. You should contact your healthcare provider right away if you suspect you have a medical problem. You should always read labels, warnings, and instructions provided with a product before using or consuming it and not rely solely on the information provided on our website.

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